Guardian Account Setup

Scenario: Student wants to add a parent to their Guardian list to allow them to pay toward tuition and fees.

Path - Sign into Buckeye Link - My Buckeye Link

Path - buckeyelink.osu.edu - Payment (Student) task found in Payments and Refunds

 

Student Steps

Brutus's MyBuckeyeLink landing page. Sections that are displayed include: Academics, Finances, Holds, To Do List, Enrollment Information  and Advisor. A Guardian Setup  button appears in the Finances section under My Account

1. Navigate to the My BuckeyeLink page.

2. In the Finances section, click the Guardian Setup link.

The Payment Options page includes the following payment options: Make A Payment, Guardian Setup, and Mail A Payment

3.  Select Guardian Setup Button

Prior to selecting the Guardian Setup button, please ensure your internet browser's pop-up blockers are disabled.

The OSU ePayment site appears.

The Ohio State University ePayment site landing page. The students name located in the top left corner is highlighted. A panel Do you want help paying panel appears below the account summary, amount and balance.  A Make a payment button appears at the bottom of the page.

Students who have no guardian or guest payers on file may either:
Select the “Send a payer invitation panel in the middle of the page or
Follow the same path as a student who already has enrollment; but needs to modify. Select their name in the top left menu and scroll down to the Payers section.

The Ohio State University ePayment site. landing page. A Payer Invitation tab is displayed.  Payer Information fields include: First name, Last name, Email address and Confirm email address and Message to payer (optional). A Cancel button and Send invitation button appear at the bottom of the Payer Invitation tab

4. Create a guardian login by entering the following information:

  • First Name
  • Last Name
  • Email Address
  • Confirm Email Adddress
  • Message to payer (optional)

5.  Select the Send invitation button .

The Ohio State University ePayment site  guardian payers page. This page lists basic information about the student  (name and student ID), Payment methods and Payers. The Payers section is highlighted as well as the student name which appears at the top of the navigation panel on the left panel. The right tab contains a profile of a payer including their name and email address.  A Payer access area beneath the Payer Information  area contains a remove payer button and resend payer information. A cancel and Save button appear at the bottom of the Payers/ Payer information tab.

6. Review your guardian payers by clicking on your name in the top left menu and scroll down to the Payers section.

7. Select the Remove payer button Remove payer button to deactivate guardian log in access then select the Save button Save button .

8. To reset the password for a guardian payer, select the Resend payer button then select the Save button .

 

 

Parent or Guardian Steps

e-mail confirming Guardian ID account setup with welcome message. The Message contains Guardian Username, Password and link to CASHNet, the OSU ePayment site.

1. Check email to confirm receipt of OSU ePayment site welcome message.

The email message will contain:

  • Guardian ID (username)
  • Temporary password
  • Link to OSU ePayment site

The Ohio State University ePayment Site Login screen. Username and password are required.

 

2. Log into The OSU ePayment site using your Guardian ID and temporary password.

 

OSU ePayment site  Create a new password screen. User must type old password, enter new password and confirm new password.

3.  Reset your password.

Passwords must contain at least:

  • 8 characters
  • 3 letters
  • 2 non-letters

4. Select the continue button .

The Ohio State University ePayment Site Guardian landing page. This page contains the following sections, Overview, Make a Payment, and Payments . The name of the Guardian Payer appears at the top of the navigation panel and as well as the top left corner,

5.  Confirm that the Guardian Payer appears at the top of the Overview section and on the top-left menu.

 

To make a payment continue to the Make a Payment page.