Guardian Account Setup and ePayment

Scenario: Student wants to add a parent to their Guardian list to allow them to pay toward tuition and fees.

Path - Sign into Buckeye Link - My Buckeye Link

Path - buckeyelink.osu.edu - Payment (Student) task found in Payments and Refunds

 

Student Steps

My BuckeyeLInk Landing Page

1. Navigate to the My BuckeyeLink page.

2. In the Finances section, click the Guardian Setup link.

The Payment Options page includes the following payment options: Make A Payment, Guardian Setup, and Mail A Payment

3.  Select Guardian Setup Button

Prior to selecting the Guardian Setup button, please ensure your internet browser's pop-up blockers are disabled.

The OSU ePayment site appears.

The Ohio State University ePayment Site Guardian landing page. This page contains the following sections. Your Account, Your Recent CASHNet ePayments, Direct Deposit, Managing Guardian Logins and Saved Accounts.

4. Locate the Managing Guardian Logins section in the lower left corner.

5. Select Add New to add a guardian to your account.

Guardian Login Setup page. A guardian username, email address and relation to student are required to create a guardian login.

6. Create a guardian login by entering the following information:

  • Guardian Username
  • First Name
  • Last Name
  • Email Address
  • Confirm Email Adddress
  • Relationship to Student
  • Phone Number(optional)
  • Address Lines (optional)
  • City (optional)
  • State (optional)
  • Zip (optional)
  • Welcome Note (optional)

7.  Select Yes to allow your guardian access to your account.

8. Click Ok button to send a welcome email to the guardian's email account.

The Ohio State University ePayment Site Guardian landing page.  The Managing Guardians log in box is highlighted. This box displays which guardian usernames have been set up.

9. Review the Managing Guardian Logins box on the ePayment site to confirm your guardian has been added.

Select the Edit link to deactivate guardian log on access or reset your guardian's password to your account.

Select the Delete link to remove a guardian from your account.

Parent or Guardian Steps

 e-mail confirming Guardian ID account setup with welcome message. Message contains Guardian Username, Password and link to OSU ePayment site.

1. Check email to confirm receipt of OSU ePayment site welcome message.

The email message will contain:

  • Guardian ID (username)
  • Temporary password
  • Link to OSU ePayment site

The Ohio State University ePayment Site Login screen. Username and password are required.

2. Log into The OSU ePayment site using your Guardian ID and temporary password.

 Reset/Change Password screen. User must type old password, enter new password and confirm new password.

3.  Reset your password.

Passwords must have:

  • At least 8 characters
  • 2 letter(s)
  • 2 non-letter(s)

 Secret Question and Secret Answer screen. User must select from a list of questions and enter anser before selecting submit button.

4.  Select a secret question and answer in case you forget your password.

The Ohio State University ePayment Site Guardian landing page. This page contains the following sections, Your account, your recent CASHnet ePayments, Student Links, Saved Accounts and Account Details.  The Ohio State University ePayment Site Guardian landing page. Make a Payment selections are located on the top navigation bar and the You Account section. The Guardian Userame is located in Account Details.
5. Confirm that the Guardian Username appears in the Account Details section.

The Student Links section will contain the name(s) of your student. You can transfer to another student by selecting their link. For guardians who are responsible for more that one student select Add New and enter your Guardian username and password to link to that student.

6. Notice the locations you can select to Make a Payment.

7. Select Make a Payment.

Current Account Charges screen  ePayment site displaying current account charges

8.  Confirm or change the amount to be paid in the Pay Amount Box.

9. Select Checkout button.

ePayment Select Method of Payment screen  ePayment select method of payment screen with payment options shown: Enter new credit card information Enter new electronic check information Pay with foreign currency

10. Select Method of Payment

  • Credit Card
  • Electronic Check
  • Pay with Foreign currency

Credit or debit card payments are made using CASHNet SMARTPAY. A non-refundable vendor fee will be added to each card transaction.

11. Select .

ePayment screen for entering bank account information including bank account number, account type, and routing transit number  and optional name for this payment method.

12. The following information is needed to complete payment transactions:

Checking/Savings accounts

  • Bank Account Number
  • Account Type
  • Routing Transit Number
  • Account Holder Name
  • A name for this payment method to be save for future use. (optional)

ePayment credit card information entry screen,  The following information can be entered credit card number, expiration month, expiration year, cardholder name, address, city, state, zip, country and email address

Credit Cards

  • Cardholder Name
  • Credit Card Number
  • Expiration Month
  • Expiration Year
  • Billing Address (where bill is sent)
  • City
  • State
  • Zip
  • Country
  • A name for this payment method to be saved for future use. (optional)

 

Foreign Currency

If Foreign Currency is selected, follow the accompanied prompts as you navigate through the payment option.

Please see Making ePayments with Foreign Currency Jobaid for further overview of this process.

 

13.  Select Continue Checkout button .

ePayment confirm information for payment screen  ePayment confirm payment information screen prior to selecting submit payment

 

14.  Verify that the payment information you have provided is correct.

15 Select Submit Payment button .

Once the transaction is approved, a receipt will appear and a confirmation will be sent to your guardian account e-mail address.

ePayment transaction approved screen

Additional receipts may be printed by selecting Email Another Receipt Button .

A printable receipt may by viewed by selecting  View Printable Receipt .

The Ohio State University ePayment Site Guardian landing page. This page contains the following sections. Your Account, Your Recent CASHNet ePayments, Saved Accounts and Account Details.

CASHNet ePayments are posted in real time. Guardians can see payments posted to their student's account in the "Your Recent CASHNet Transactions section".